Blar i NTNU Open på forfatter "Smestad, Tuva Lunde"
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Chatbot Personalities Matters: Improving the User Experience of Chatbot Interfaces
Smestad, Tuva Lunde; Volden, Frode (Journal article; Peer reviewed, 2019)In this study, we investigated the impact of a match in personality between a chatbot and the user. Previous research have proposed that personality can offer a stable pattern to how chatbots are perceived, and add consistency ... -
Personality Matters! Improving The User Experience of Chatbot Interfaces - Personality provides a stable pattern to guide the design and behaviour of conversational agents
Smestad, Tuva Lunde (Master thesis, 2018)Recent advances in machine learning has contributed to the rebirth of the chatbot. Lately we have seen a rise in chatbot technology being made available on the web and on our mobile devices, and recent reports states that ...